Total Quality Management Survey

issue forth Quality worry Survey A account submitted in the course of Quality Management and Productivity MGT/449 Total unpolluted tone management applies now to both diminutive and large companies, private sectors and public sectors, answer sectors and manufacturing sectors. In each(prenominal) of these sectors, the order in prime(a) of guest relations differs. Each type of musical comedy arrangement relies on conform to the needs of the customers by providing the highest pure tone of service possible, keeping in mind what is true(p) for the consumers and not just what is the most juicy for the organization. This paper will present three companies, one each industry, and how TQM relates. The first society to explore is a manufacturing company, Hunter Manufacturing Company (HMC). During World state of war II, HMC gained its leadership in armament heaters by supplying populate and truck heaters for U.S. troops. HMC is placed i n Solon Ohio is now the leadership provider of fresh and innovative growths for heating of personnel and warhead for both military and commercial applications (Huntermfgco, 2004). Hunter requires their manufacturing plants to have a quality manual or inspection plan that describes the boilers suit quality organization. The plant must document, implement and maintain a quality system which ensures compliance.

The quality system butt joint be imitate after or in accordance with ISO9001-2000. Procedures and records shall be open for examination by authorized Hunter Manufacturing representatives (Huntermfgco, 2 004). ISO 9001-2000 places more than emph! asis on up-front quality planning because an organization can have the most influence on product quality during the planning stage. Having standards ensure desirable characteristics of products and go such(prenominal) as quality, environmental friendliness, safety, reliability, efficiency and interchangeability - and at an economical cost (ISO, 2008). When products and services meet the customers expectations, customers tend to take this for granted, and be unaware of the usage of standards. However, If you want to get a near essay, order it on our website: OrderCustomPaper.com

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